Ordering Information

General Information

Each gown at Trotter Bridal is made-to-order and hand crafted in Canada. We focus on timeless craftsmanship, premium fabrics, and thoughtful details, ensuring every piece is as unique as the love story it represents.

Production Timeline: Standard production takes approximately 14–16 weeks from the date of order.
Made-to-Order: We work from our size chart to create your gown, with customization options available for dress length, sleeves, and fabric imagery. Please contact us for more information on made to order questions.
Custom Fabric Printing: Brides also have the option to order our signature fabrics with personalized imagery. Please click here to read more about custom fabric options.

Rush Order Options

We understand that sometimes love doesn’t wait. Rush orders may be available depending on the design and fabric needs.

12 Weeks: Rush fee applies.
10 Weeks or Less: Expedited services may be possible for additional rush fees and will depend on availability in our production schedule.
Please contact us directly to confirm rush availability before placing your order.

Sizing & Customizing Per Size

Our gowns are crafted using our standard size chart (below). Professional measurement is strongly recommended to ensure the best fit.

Size	Bust (in)	Waist (in)	Hips (in)	Arm (in)
0	31.5	23.5	34	10.5
2	32.5	24.5	35	11
4	33.5	25.5	36	11.25
6	34.5	26.5	37	11.5
8	36	28	38.5	12
10	37.5	29.5	40	12.5
12	39	31	41.5	13
14	41	33	43.5	13.5
16	43	35	45.5	14
18	45	37	47.5	14.5
20	48	40	50.5	15.25
22	51	43	53.5	16
24	54	46	56.5	16.75
26	57	49	59.5	17.5
28	60	52	62.5	18.25

Customization Notes:

If you are between sizes, select the size that matches your largest measurement.
Gowns are designed for later alteration and tailoring to achieve a perfect fit.

Alterations

Alterations are an expected part of the bridal journey, but with fabrics as delicate as velvet and devoré, extra care is essential. While we do not provide in-house alteration services, we provide detailed guidance to help ensure your gown remains in pristine condition.

Special Handling for Velvet & Devoré: Steaming is the preferred method for refreshing and restoring the fabric’s natural drape. However, ironing or pressing firmly should be avoided, as this can crush the pile and leave permanent marks. If ironing is absolutely necessary, a small piece of matching velvet will be included with your gown. This fabric should always be placed pile to pile with the gown, acting as a protective buffer to prevent flattening or distortion of the texture.
Structural Considerations: Taking in a gown is generally easier and less invasive than letting it out. While it is possible to let out seams, velvet fabrics are prone to imprinting — meaning stitch lines, needle marks, or seam impressions may remain visible even after the fabric has been resewn. For this reason, we recommend ordering the gown as close to your true size as possible, then tailoring inward as needed for the final fit.
Trusted Specialists: Always work with experienced bridal or couture alteration specialists who understand luxury fabrics. They should handle the gown minimally, use steaming over pressing, and take care to preserve the natural drape and sheen of the material.

Shipping

Domestic Shipping (Canada): All gowns are shipped via insured, trackable courier service. Delivery typically takes 3–7 business days and are the responsibility of the client.
International Shipping: Available worldwide. Customs duties and taxes are the responsibility of the client. Please check your local import policies before ordering.
Packaging: Every gown is carefully packaged to protect delicate fabrics during transit.

Swatch Requests

We understand that choosing a gown or custom fabric is a deeply personal decision. Complimentary swatches of our silk velvet, devoré, and silk viscose satin fabrics are available upon request. Please note: imagery swatches are different than fabric swatches and are an added cost.

Fabric Care

Each gown from Trotter Bridal & Atelier is crafted with the intention of becoming an heirloom. To preserve its beauty for years to come, proper care is essential:

Velvet & Devoré: These fabrics are delicate and should never be exposed to direct heat or steam, which can permanently crush or distort the pile. Avoid aggressive pressing; instead, use light steaming from a distance or professional care. Always store in a breathable garment bag—never plastic—to allow the fabric to breathe and prevent moisture build-up.
Silk Charmeuse: This fabric requires professional dry cleaning only. Choose a trusted cleaner who specializes in bridal or couture garments to ensure its lustrous finish remains intact.
Storage & Handling: Hang your gown from the interior loops sewn inside the garment, not from the straps, to protect its structure and prevent stretching. Keep your gown in a cool, dry place away from direct sunlight to avoid fading or fabric damage over time. For long-term storage, placing your gown into a professional preservation box will best protect its appearance, keeping it safeguarded for years to come.

For those wishing to invest in long-term preservation, we recommend:

Carr McLean for Canadian brides.
Foster-Stephens for U.S. brides.

Both companies provide museum-grade preservation boxes and breathable garment bags to ensure your gown remains as timeless as the story it was created to tell.

Contact Information

For questions, rush order requests, or custom fabric consultations, please reach out through our [Contact Page].
We are always happy to guide you through your ordering journey and ensure your gown or fabric is every bit as special as your story.

Contact Information

For questions, rush order requests, or custom fabric consultations, please reach out to us.
We are always happy to guide you through your ordering journey and ensure your gown or fabric is every bit as special as your story.

Reach Out

About

Trotter Bridal is a Kingston-based bridalwear atelier specializing in high-end wedding gowns that fuse classic elegance with dark vintage romance. Known for its signature custom devoré detailing, the brand focuses on creating heirloom-quality gowns that tell each bride’s personal story.

All gowns are designed and made in Canada, offering both custom and semi-custom options in sable black or ivory white. The debut collection, VELOURÉ, celebrates old-world charm with artistry, heritage, and individuality through luxury craftsmanship.